Shipping & Delivery

FREE SHIPPING

At FMZ Commerce, we’re committed to bringing our customers great value and excellent service. That’s why we offer free shipping on all orders from our warehouses located in the USA and Europe via FedEx, USPS, DHL, and DPD.

WORLDWIDE SHIPPING

We proudly offer international shipping to over 200 countries around the world. While we strive to reach as many destinations as possible, there may be some regions we’re unable to service. If your location is affected, we will contact you directly.

LOST OR MISSING PACKAGES

Please ensure that your shipping and billing address is correct before placing your order. FMZ Commerce is not responsible for lost packages due to incorrect shipping details provided by the customer.

If the error is on our end, we will take full responsibility and send a replacement order at no additional cost to you.

CUSTOMS & DUTIES

Customs fees and import duties may apply once your order arrives in your country. FMZ Commerce does not cover these additional charges. By placing an order, you acknowledge that your package may incur customs fees in your destination country.

SHIPPING TIMES

Shipping times vary based on your location. Below are our estimated delivery times:

Location Estimated Shipping Time
United States 3–5 business days
Canada, Europe 6–10 business days
Australia, New Zealand 12–14 business days
Central & South America 8–14 business days
Asia 8–12 business days
Africa 8–14 business days

Please note:

  • Processing time is 1–3 business days.

  • Maximum delivery time is 20 business days.

  • Delays due to customs clearance are not included in the above estimates.

TRACKING INFORMATION

Once your order is shipped, you will receive a tracking number by email. Please note that for some shipments, especially with free shipping, tracking may be limited or unavailable.

No Tracking Information Available?

Tracking may take 1–5 business days to update in the carrier's system. If it’s been more than 5 business days and you still don’t see updates, please don’t hesitate to reach out to us.

MULTIPLE PACKAGES

Depending on product availability and shipping logistics, items from the same order may be sent in separate packages, even if you’ve selected combined shipping.

NEED HELP?

If you have any questions or concerns, feel free to contact us at:

📧 Email: info@fmzcommerce.com
📍 Address: FMZ Commerce, 30 N Gould St Ste R, Sheridan, WY 82801

We’re here to help and ensure you have the best shopping experience possible!

Contact Us

📧 Email: info@fmzcommerce.com

📞 Phone: +1 908-397-4053

📍 Business Address: 30 N Gould St Ste R, Sheridan, WY 82801